Appendix C

Types of Changes:

Following are examples of candidates for Change Management. This list is not all-inclusive. If you have doubts on whether your change should be requested through the Change Management process, contact AUS Network Manager.

A. Computing Systems Hardware
Hardware changes, additions, deletions, re-configurations, re-locations, preventive, or emergency maintenance.

B. Computing Systems Software
Program Temporary Fixes, product releases, versions, I/O and Network Control Program, table changes, tuning, alterations to libraries, catalogs, monitors, traps, or changes to priority mechanisms, job classes, print classes.

C. Environmental
Power, UPS systems, generators, air conditioning, electrical work, facility maintenance, security systems, fire control systems.

D. Network Systems
Additions, modifications, deletions to Front End Programs, leased lines, fire walls, switches, routers, network access, controllers, servers, protocol converters. Networking software components either distributed or centralized, router software, monitoring software, security software, printing routines, servers.

E. Applications and Information Systems
Implementation of new applications, volume changes, new systems, new releases, or modifications. Migration from test to production of source code.

F. Operating procedures
Changes in equipment downtime schedules, planned system outages, changes in delivering services, or changes to service levels.

G. Workstations and Public Clusters
Changes in hours of availability, hardware configurations, operating systems, utilities, applications including release levels or versions, installations or de-installations of systems, servers.