On-Campus
Housing
Services
All issues related to faculty and staff housing
units are the responsibility of HTS. For any
maintenance issues, please contact us through
the HTS webpage:
http://hts.aus.edu/ (Intranet
Only)
Issues
related to furniture and household items, please
contact us via email at: hts@aus.edu.
Please
note that any requests over and above the regular
maintenance work will be charged to the requestor.
Some examples of services that will be charged
for are:
• Renovation, alteration, or improvements
to facilities.
• Painting or decorating beyond the level provided under basic maintenance
budgets.
• Providing special lighting or power points.
For
any maintenance issue or work order, please
email us on hts@aus.edu or contact the call center on
ext. 2100 from 8:00 am until 1:00 pm and 2:00
pm until 5:00 pm during normal working hours. However, the same extension
(2100) will be operating after 5:00 pm for
emergency requests only.
If non-emergency services are requested
by the tenant outside the HTS regular hours (8-5
Sunday toThursday), the residents will be charged
AED 250/-
