On-Campus Services

Athletics and Recreation

The Sports Complex meets the needs of nearly all athletic interests. The indoor facilities include an Olympic-size swimming pool, fitness centers and courts for basketball, volleyball, tennis and squash. A soccer field, a cricket practice ground, and basketball, volleyball and tennis courts are located outside. The Student Center features a billiard room and an eight-lane bowling alley.

The university’s intramural sports program complements students’ academic, social and cultural education. Involvement in intramural sports activities allows students to develop new friendships and enjoy the benefits of exercise.

Banking Services

Located on the ground floor of the Main Building, the Sharjah Islamic Bank offers banking services such as checking and saving accounts, ATM transactions and transfer of funds. ATMs are located at the bank, the Student Center and the Women’s Welcome Center.

Bookstore

Located on the ground floor of the Library Building, the bookstore sells all required textbooks, other books, art supplies, stationery, notebooks and many items essential for students.

Campus Cash Program

Students can use their ID cards for purchases at various AUS outlets through the Campus Cash program at no additional charge. To participate, a student must deposit an initial sum with the university cashier, who will credit that amount to the student’s Campus Cash account. The Campus Cash program is very secure, and students may check their balances online. Students can use their ID cards at most AUS outlets. For program details, visit the Campus Cash section of the university website.

Copy Center

The AUS Copy Center is located on the ground floor of the Main Building. It serves faculty, staff and students by providing a variety of quality and reasonably priced document reproduction services. The center also offers professional binding, lamination, stapling and other related services.

Dining Services

Many international franchise restaurants, coffee shops and snack services are located in the Student Center and the Library building. Most of these outlets offer campus delivery service.
Most residential halls are equipped with kitchenettes, which include refrigerators and hot plates, in addition to vending machines containing snacks and beverages.

Gifts and Memorabilia

Located on the ground floor of the Library Building adjacent to the bookstore, the AUS Gift Shop offers a variety of merchandise, memorabilia and gift items customized for AUS.

Information Technology

The Information Technology (IT) Department serves the computer-related administrative, instructional, technical and research needs of students, faculty and staff. It also acts as the university’s gateway to the Internet for academic purposes. Services provided include e-mail accounts and passwords, online courseware (Blackboard), wireless and local area networks and telephone services. Many services are monitored 24 hours a day, seven days a week to maintain availability for on-campus users. The university’s computer network uses fiber-optic cables that interconnect the entire campus, including the residential halls and faculty housing. Additional information can be found in the IT section of the university website.

International Students Office

Part of the Public Relations Department, the International Studies Office provides essential support to international students before and after their arrival. Among its many tasks is to help international students comply with immigration rules and regulations during their time at the university. This division aids all international students with visa processing, including new students, transfer students and LEAP students. Furthermore, the International Studies Office provides passport custody and medical test assistance

Lost and Found

The lost and found is located at the Student Center reception desk. Items unclaimed after one semester will be given to charitable organizations, sold or destroyed.

Media and Printing Department

The Media and Printing Department is the AUS communications team. It promotes the university’s visibility by cultivating relationships with the news media, creating publications, and developing and implementing advertising campaigns. This department generates media coverage through press conferences, interviews and press releases. Additionally, the department writes, designs and produces Campus Report, which is published for the campus community, and AUS News, which is distributed on and off campus. Updates to the university’s website are coordinated between the Media and Printing and Information Technology departments.

Mini-Mart

The Leopard Mini-Mart provides a large variety of grocery items, fresh fruits and vegetables, and other household items. One outlet is located in the Student Center; a second outlet is located in the Women’s Welcome Center.

Parking and Transportation

Parking lots, free and paid, are provided for faculty, staff, students and visitors. Vehicles must be registered with the Public Relations Department, and faculty, staff and students must display a valid AUS parking sticker on the windshield. These permits are issued once the vehicle is registered. Parking regulations are posted on the Security Division’s portion of the AUS website.

AUS also offers a bus shuttle service between the student residential halls and other areas of campus. Students who wish to commute off campus may contact Transportation Services, which can provide transportation to the cities of Sharjah, Dubai, Abu Dhabi and Al Ain. For more information on all routes and schedules, contact Transportation Services at 515 2171 or visit the university website. Transportation Services also provides information on local taxi and rental car services.

Personal Services

A beauty salon is located in the Women’s Welcome Center, and a barbershop is located in the Student Center. Regular and dry-clean laundry services are available on the west and east sides of campus near the faculty housing.

Pharmacy

Located in the Student Center, the pharmacy is part of the health coverage program and offers a full range of medication and various health, hygiene and cosmetic products

Post Office and Mail Service

AUS provides a full-service post office on the ground floor of the Main Building. Mail is distributed daily to all university offices by the University Post Office. It also maintains individual post office boxes for all resident students. All mail intended for university offices and for those residing on campus should be addressed to:

Public Relations Department

The Public Relations Department ensures a good working relationship between the university and the local public and private sectors. It handles all official government documents and transactions for students, faculty and staff, including the processing of visas and residence permits, driving licenses, car registration, traffic violations and accidents. It also provides official letters that might be required by various government and/or private organizations. This department also issues AUS Identity Cards (IDs) and car stickers. Students must carry their IDs with them at all times and have them available upon request. ID cards must be validated by the Public Relations Department every semester (including summer session) to avoid charges.

Safety

The Safety Enforcement Division, part of the Public Relations Department, is located on the mezzanine floor of the Main Building. This division provides information on occupational safety and health hazards, and promotes a safe and healthy environment on campus. 

Security

The Security Division is the recognized law enforcement agent on campus. It monitors security on the entire campus, including residential halls and all university-owned buildings, and works to ensure that UAE laws and AUS regulations are implemented. If a violation occurs, the security officers have the right to withdraw any ID.

This division oversees the campus traffic and parking system and is authorized to enforce all related regulations. It also provides security personnel 24 hours a day on university premises, including the residential areas, and for campus events when requested.

Travel Office

The Travel Office, located in the Student Center, offers efficient and cost-effective services designed to assist all AUS students, faculty and staff. The office handles all travel arrangements, negotiates the most favorable rates and provides information on special offers.

University Health Center

The University Health Center (UHC) provides primary health care to all AUS students, and faculty and staff members and their dependents. The center is open Sunday–Thursday from 8:30 a.m. to 4:30 p.m. and provides 24-hour accident and emergency care as well. Depending on the severity of the illness, patients are referred to hospitals for further treatment. Great emphasis is placed on making the campus a healthy and safe place to study, work and live.

The UHC is staffed with a highly qualified medical team, which includes three general practitioners, a psychologist, a nutritionist and four registered nurses. The UHC is equipped with an ECG machine to monitor heart ailments, nebulizers for respiratory problems, a respiratory function test (spirometer), glucometers to check blood sugar levels, and an observation room (day care) to closely monitor patients.

Health Education Programs

As part of an educational institution, the UHC plays an active role in educating the university community and promotes on-campus health and wellness activities throughout the academic year. UHC programs include lectures and awareness campaigns on health-related issues such as first-aid training and CPR courses, substance abuse, mental health and healthy eating.

Health Insurance Plans for Students

As part of the registration procedures, every student must enroll in one of two health insurance plans. Plan I is compulsory for AUS-sponsored students but optional for others who are officially enrolled in health insurance plans with their families. Plan II is compulsory for all students who are not enrolled in Plan I. Visit the University Health Center’s section on the AUS website for more information on the health insurance plans.