Profile
College / Department
Teaching areas
Management Information Systems, Internet Business
Research areas
IT Management & Strategy, Smart Tourism, IT Service & Innovation, IT Outsourcing, E-Government, IT Audit
Education
PhD, Management Information Systems, State University of New York at Buffalo, United States
MBA, MBA, University of Mississippi, United States
Bachelor, English Literature, Sogang University, South Korea
Professional experience
Professor at Al Yamamah University, Saudi Arabia(2014 - 2015)
Professor at Sogang University,, South Korea(1997 - 2010)
Full Time Lecturer at Dongkuk University,, South Korea(1996 - 1997)
Contact
+971 6 515 4693
Dr. Kichan Nam
Professor
PhD in MIS, State University of New York at Buffalo, USA
Kichan Nam taught at Sogang University in Korea until 2010. His major research topics are Smart Tourism, IT outsourcing, e-business, IT service management, and e-government. His publications are found in major international journals such as MIS Quarterly, ISR, JMIS, CACM, DSS, IM and major IS journals in Korea. He was a Chairman of itSMF Korea, Chairman of the Korean IT Outsourcing Forum, and vice president of the Korean Society of MIS. He was the recipient of Brain Korea 21 award and was the principal investigator of the World Class University Project in Korea.
Publications
Kichan Nam, Chris Dutt, Prakash Chathoth, Abdelkader Daghfous, M Sajid Khan, The Adoption of Artificial Intelligence and Robotics in the Hotel Industry: Prospects and Challenges, Accepted, Electronic Markets – The International Journal on Networked Business, 2020
Kichan Nam, Jeff Baker, Norita Ahmad, Jahyun Goo, Determinants of Writing Positive and Negative Electronic Word-of-Mouth: Empirical Evidence for Two Types of Expectation Confirmation, Accepted, Decision Support Systems, 2019
Kichan Nam, Christopher Dutt, Prakash Chathoth, Sajid Khan, Blockchain technology for smart city and smart tourism: latest trends and challenges, Published, Asia Pacific Journal of Tourism Research, 2019
Ao Cheng, Gang Ren, Taeho Hong, Kichan Nam, Chulmo Koo, An Exploratory Analysis of Travel-Related WeChat Mini Program Usage: Affordance Theory Perspective, Published, pp. 333--343, 2019
Kichan Nam, Jeffrey Baker, Norita Ahmad, Jahyun Goo, Dissatisfaction, Disconfirmation, and Distrust: An Empirical Examination of Value Co-Destruction Through Negative Electronic Word-of-Mouth (eWOM), Published, Information Systems Frontiers, pp. 1--18, 2018
John D’Arcy, Tejaswini Herath, Myung-Seong Yim, Kichan Nam, H Rao, Employee Moral Disengagement in Response to Stressful Information Security Requirements: A Methodological Replication of a Coping-Based Model, Published, AIS Transactions on Replication Research, 4, 1, pp. 8, 2018
Tejaswini Herath, Myung-Seong Yim, John D'Arcy, Kichan Nam, H. Rao, Examining employee security violations: moral disengagement and its environmental influences, Published, INFORMATION TECHNOLOGY & PEOPLE, 31, 6, pp. 1135-1162, 2018
Kichan Nam, Jeffrey Baker, Norita Ahmad, J. Goo, Determinants of Writing Positive and Negative Electronic Word-of-Mouth: Empirical Evidence for Two Types of Expectation Disconfirmation, Published, 2017
M. Khan, Mina Woo, Kichan Nam, Prakash Chathoth, Smart City and Smart Tourism: A Case of Dubai, Published, SUSTAINABILITY, 9, 12, 2017
C. Huang, Jahyun Goo, Kichan Nam, Chul Yoo, Smart tourism technologies in travel planning: The role of exploration and exploitation, Published, INFORMATION & MANAGEMENT, 54, 6, pp. 757-770, 2017
Seung-Hun Shin, Sung-Byung Yang, Kichan Nam, Chulmo Koo, Conceptual foundations of a landmark personality scale based on a destination personality scale: Text mining of online reviews, Published, INFORMATION SYSTEMS FRONTIERS, 19, 4, pp. 743-752, 2017
Sojung Kim, Teo, Thompson S. H., Anol Bhattacherjee, Kichan Nam, IS auditor characteristics, audit process variables, and IS audit satisfaction: An empirical study in South Korea, Published, INFORMATION SYSTEMS FRONTIERS, 19, 3, pp. 577-591, 2017
Sajid Khan, Mina Woo, Kichan Nam, Prakash Chathoth, Smart city and smart tourism: A case of Dubai, Published, Sustainability (Switzerland), 9, 12, 2017
Chul Yoo, Jahyun Goo, C. Huang, Kichan Nam, Mina Woo, Improving travel decision support satisfaction with smart tourism technologies: A framework of tourist elaboration likelihood and self-efficacy, Published, TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE, 123, pp. 330-341, 2017
Kichan Nam, Seung Oh, Sung Kim, Jahyun Goo, M. Khan, Dynamics of Enterprise Architecture in the Korean Public Sector: Transformational Change vs. Transactional Change, Published, SUSTAINABILITY, 8, 11, 2016
Kichan Nam, Seung Oh, Sung Kim, Jahyun Goo, Sajid Khan, Dynamics of Enterprise Architecture in the Korean Public Sector: Transformational Change vs. Transactional Change, Published, Sustainability, 8, 11, pp. 1074, 2016
Namho Chung, Kichan Nam, Chulmo Koo, Examining information sharing in social networking communities: Applying theories of social capital and attachment, Published, TELEMATICS AND INFORMATICS, 33, 1, pp. 77-91, 2016
Seogjun Lee, Seung Oh, Kichan Nam, Transformational and Transactional Factors for the Successful Implementation of Enterprise Architecture in Public Sector, Published, SUSTAINABILITY, 8, 5, 2016
Chulmo Koo, Namho Chung, Kichan Nam, Assessing the impact of intrinsic and extrinsic motivators on smart green IT device use: Reference group perspectives, Published, INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, 35, 1, pp. 64-79, 2015
Yong Kim, Jong Lee, Chulmo Koo, Kichan Nam, The role of governance effectiveness in explaining IT outsourcing performance, Published, International Journal of Information Management, 33, 5, pp. 850--860, 2013
Tejaswini Herath, Myung-Seong Yim, John D’Arcy, Kichan Nam, HR Rao, Examining Employee Security Behavior: A Moral Disengagement Perspective”, Published, 2011
Yong Kim, Jaeki Song, Jeffrey Baker, Kichan Nam, Exploring the Linkages between Firm Interactivity, Innovation, and Improved Business Performance., Published, pp. 82, 2010
Yong Kim, Kichan Nam, Nam Lee, Myung Yim, The Effect of Interactivity between Knowledge Intensive Business service (KIBS) Firms and Customers on Innovations in KIBS Firms, Published, pp. 1--10, 2010
Sang-Gun Lee, Chulmo Koo, Kichan Nam, Cumulative strategic capability and performance of early movers and followers in the cyber market, Published, International Journal of Information Management, 30, 3, pp. 239--255, 2010
Jeong-Wook Kim, Kyung Yang, Kichan Nam, Sung Kim, Finding determinants affecting distance education effectiveness in terms of learner satisfaction and application achievement, Published, International Journal of Web-Based Learning and Teaching Technologies (IJWLTT), 5, 2, pp. 18--36, 2010
Jongpil Cheon, Jaeki Song, Donald Jones, Kichan Nam, Influencing preservice teachers’ intention to adopt Web 2.0 services, Published, Journal of Digital Learning in Teacher Education, 27, 2, pp. 53--64, 2010
Kichan Nam, Nam Lee, Typology of service innovation from service-dominant logic perspective., Published, J. UCS, 16, 13, pp. 1761--1775, 2010
Kim, Y.J., Song, J., Baker, J.,, Kichan Nam, Strategic IT Outsourcing Service, Published, 2009
Jahyun Goo, Rajiv Kishore, H Rao, Kichan Nam, The role of service level agreements in relational management of information technology outsourcing: an empirical study, Published, MIS quarterly, pp. 119--145, 2009
Kichan Nam, Yong Kim, Myung Yim, Nam Lee, Ah Jo, Understanding the Relationship between Value Co-Creation Mechanism and Firm’s Performance based on the Service-Dominant Logic, Published, Asia Pacific Journal of Information Systems, 19, 4, pp. 177--200, 2009
Tamara Dinev, Jahyun Goo, Qing Hu, Kichan Nam, User behaviour towards protective information technologies: the role of national cultural differences, Published, Information Systems Journal, 19, 4, pp. 391--412, 2009
Ki-Chan Nam, Yong-Jin Kim, Jung-Tea Nam, Young-Woo Bae, Hee-Sun Byun, Nam-Hee Lee, Service science: theory review and development of analytical framework, Published, Information Systems Review, 10, 2008
Jahyun Goo, Kichan Nam, Contract as a source of trust--commitment in successful IT outsourcing relationship: an empirical study, Published, pp. 239a--239a, 2007
Chul-Mo Koo, Ki-Chan Nam, An Empirical Study of the Determinants of Service Level Management and its Performance, Published, The Journal of Information Systems, 16, 3, pp. 69--90, 2007
Jahyun Goo, Rajiv Kishore, Kichan Nam, H Rao, Yongil Song, An investigation of factors that influence the duration of IT outsourcing relationships, Published, Decision support systems, 42, 4, pp. 2107--2125, 2007
Chulmo Koo, Jaeki Song, Yong Kim, Kichan Nam, Do e-business strategies matter? The antecedents and relationship with firm performance, Published, Information Systems Frontiers, 9, 2-3, pp. 283, 2007
Jeong-Wook Kim, Ki-Chan Nam, Effect of Online Education on Training Effectiveness: Conceptual Framework and Empirical Validation, Published, The Journal of Society for e-Business Studies, 12, 4, pp. 185--209, 2007
Hyochang Lim, Sang-Gun Lee, Kichan Nam, Validating E-learning factors affecting training effectiveness, Published, International Journal of Information Management, 27, 1, pp. 22--35, 2007
Chul-Mo Koo, Yong-Jin Kim, Ki-Chan Nam, Antecedents of mobile commerce satisfaction and outcomes: Empirical test, Published, Information Systems Review, 8, 2006
Tamara Dinev, Jahyun Goo, Qing Hu, Kichan Nam, User behavior toward preventive technologies--Cultural differences between the United States and South Korea, Published, 2006
Chul Koo, Chang Koh, Kichan Nam, An examination of Porter's competitive strategies in electronic virtual markets: A comparison of two on-line business models, Published, International Journal of Electronic Commerce, 9, 1, pp. 163--180, 2004
Rajib Kishore, H Rao, Kichan Nam, Srinivasan Rajagopalan, Abhijit Chaudhury, A relationship perspective on IT outsourcing, Published, 2003
James Moore, H Rao, A Whinston, Kichan Nam, TS Raghu, Information acquisition policies for resource allocation among multiple agents, Published, Information Systems Research, 8, 2, pp. 151--170, 1997
HR Rao, JC Moore, Kichan Nam, TS Raghu, A Whinston, A comparison of three information gathering strategies in DAI systems under noisy conditions, Published, Expert Systems with Applications, 11, 4, pp. 489--505, 1996
Kichan Nam, Srinivasan Rajagopalan, H Rao, Abhijit Chaudhury, A two-level investigation of information systems outsourcing, Published, Communications of the ACM, 39, 7, pp. 36--45, 1996
H Rao, Kichan Nam, Abhijit Chaudhury, Information systems outsourcing, Published, Communications of the ACM, 39, 7, pp. 27--29, 1996
Kichan Nam, Three essays on information systems outsourcing., Published, 1996
Kichan Nam, Srinivasan Rajagopalan, H Rao, Abhijit Chaudhury, Dimensions of outsourcing: a transactions cost framework, Published, pp. 104--128, 1995
Kichan Nam, Abhijit Chaudhury, H Rao, A mixed integer model of bidding strategies for outsourcing, Published, European Journal of Operational Research, 87, 2, pp. 257--273, 1995
Abhijit Chaudhury, Kichan Nam, H Rao, Management of information systems outsourcing: A bidding perspective, Published, Journal of Management Information Systems, 12, 2, pp. 131--159, 1995
Abhijit Chaudhury, Kichan Nam, H Rao, Information systems outsourcing: A mixed integer programming analysis, Published, 1992
Grants and sponsorships
The investigation of Blockchain Technology for Smart Tourism: Trend, Adoption, and Success Factors, American University of Sharjah, 2020
SCRI-Summer Research Travel Grant, AUS, 2018
Awards and Honors
Received, Researcher of the Year in 2019, AUS, 2019
, Best Paper Award, Lebanese Conference on Information Systems(LCIS), 2017
, Best Research Paper Award, 2009, Spring Conference, The Korea Society of MIS., 2009
, Distinguished Service Award, Korea Information Technology Service Industry Association, Jun. 24, 2008., 2008
, Winner of the Best Paper Award (Organizational Systems and Science Track, 10 out 506 papers were awarded), 2007 Hawaii International Conference on System Sciences, 2007
, Special Award, 5th Korean Outsourcing Service Award, Korean Outsourcing Association., 2005
, Best Case Paper Award, Fall Conference, The Korea Society of KMIS., 1998
Other creative/research
Kim, Sojung, Nam, Kichaa. A study of the determinants of external IT audit and its success. German: LAP LAMBERT Academic Publishing, 2015.
Nam, Kichan, Kim, Yong Jin; Kim, Jin Hwa. Service Power. Seoul, Korea: Dong Ah Publishing, 2010.
Nam, Kichan. Creative Outsourcing. Seoul, Korea: Kyo Bo Book Store, 2007.
Kim, Yong Soo, Kim, Jong In; Nam, Kichan; An, Joon Mo; Park, Kwang Tae; Haem, Yoo Keun. Do outsource except your core functions! Seoul, Korea: Samsung Economic Research Institute, 1999.
Nam, Kichan, Lee, Jae Nam. Information systems outsourcing: methodologies and cases. Seoul, Korea: Ah Jin Publishing, 1999.
