Faculty

College / Department

Department of Marketing and Information Systems

Teaching areas

Supply Chain Management, Manufacturing and Service Operations, Environmental Operations, Quality Management and Business Excellence

Research areas

Manufacturing and Service Operations, Environmental Management, Business Excellence, Knowledge Management, Team Performance

Education

DBA, Operations Management, Boston University, United States

MBA, Business Administration, Babson College, United States

BA, Sociology, University of Massachusetts, Amherst, United States

Professional experience

Founding Director, International Exchange Programs at American University of Sharjah (AUS), United Arab Emirates(2010 - 2020)

Associate Professor of Operations and Project Management at American University of Sharjah (AUS), United Arab Emirates(2007 - 2009)

Unit Manager, Strategic Projects and Communications at Ministry of Social Development (MSD), New Zealand(2006 - 2007)

Strategy Support Manager at Ministry of Social Development (MSD), New Zealand(2004 - 2006)

Project Manager/Senior Analyst at Ministry of Social Development (MSD), New Zealand(2004 - 2004)

Business Excellence Manager at Industrial Research Ltd. (IRL), New Zealand(2002 - 2004)

Senior Lecturer in Operations Management at Victoria University of Wellington (VUW), New Zealand(2000 - 2002)

Assistant Professor, Operations Management at The Pennsylvania State University (Penn State), United States(1994 - 2000)

Fulbright Research Scholar at University of Muenster (and Fulbright Commission/DAAD), Germany(1992 - 1994)

Teaching and Research Assistant, Operations Management at Boston University, United States(1990 - 1992)

Research Program Manager at BBN Systems and Technologies, Inc., United States(1988 - 1990)

Assistant Treasurer at Industrial Associates, Inc. (IAI), United States(1988 - 1988)

Financial Systems Manager at Wingate Capital Corporation (WCC), United States(1986 - 1988)

Contact

[email protected]

Website

https://www.linkedin.com/in/linda-angell-75568b19/

Dr. Linda Angell

Associate Professor

DBA, Operations Management, Boston University, United States

Dr. Linda C. Angell is the Founding Director, International Exchange Programs and Associate Professor of Supply Chain Management at the American University of Sharjah (AUS) in the United Arab Emirates. Previously, she held faculty positions at Penn State University in State College, and at Victoria University in Wellington, New Zealand. Having toggled throughout her career between faculty and administrative positions, Linda’s experience spans 35+ years working for public and private universities and organizations across the UAE, New Zealand, United States, Germany and the United Kingdom.

Publications

Lindsey Kemp, Linda Angell, Linda McLoughlin, The symbolic meaning of artifacts for the workplace identity of women in academia, Published, Gender in Management, 30, 5, pp. 379-396, 2015

Abdelkader Daghfous, Norita Ahmad, Linda Angell, The KCRM knowledge audit: model and case illustration, Published, Vine: The Journal of Information and Knowledge Management Systems, 43, 2, pp. 185--209, 2013

Abdelkader Daghfous, Omar Belkhodja, Linda Angell, Understanding and Managing Knowledge Loss, Published, Journal of Knowledge Management, 17, 5, pp. 639-660, 2013

Lawrence Corbett, Linda Angell, Business Excellence in New Zealand: Continuous Improvement, Learning and Change, Published, Total Quality Management and Business Excellence, 22, 7, pp. 1-18, 2011

Linda Angell, Lawrence Corbett, The Quest for Business Excellence: Evidence from New Zealand’s Award Winners, Published, International Journal of Operations and Production Management (IJOPM), 29, 2, pp. 170-199, 2009

Susan Mohammed, Linda Angell, Surface- and Deep-Level Diversity in Workgroups: Examining the Moderating Effects of Team Orientation and Team Process on Relationship Conflict, Published, Journal of Organizational Behavior, 25, 8, pp. 1015-1039, 2004

Susan Mohammed, Linda Angell, Personality Heterogeneity in Teams: Which Differences Make a Difference for Team Performance?, Published, Small Group Research, 34, 6, pp. 651-677, 2003

Linda Angell, Gordon Rands, Factors Influencing Successful and Unsuccessful Environmental Change Initiatives, Published, Research in Corporate Sustainability, pp. 155 -186, 2002

Linda Angell, Comparing the Environmental and Quality Initiatives of Baldrige Award Winners, Published, Production and Operations Management, 10, 3, pp. 306-326, 2001

Linda Angell, Jeya Chandra, Performance Implications of Investments in Continuous Quality Improvement, Published, International Journal of Production and Operations Management (IJOPM), 21, 1 & 2, pp. 108-125, 2001

Linda Angell, Environmental Pressures and Operations Management, Published, International Journal of Operations and Production Management, 20, 2, pp. 119-291, 2000

Linda Angell, Environmental Pressures and Operations Management: An Editorial, Published, International Journal of Operations and Production Management (IJOPM), 20, 2, pp. 124-126, 2000

Monika Winn, Linda Angell, Towards a Process Model of Corporate Greening, Published, Organization Studies, 21, 6, pp. 1119-1147, 2000

Linda Angell, Robert Klassen, Integrating Environmental Issues into the Mainstream: An Agenda for Research in Operations Management, Published, Journal of Operations Management, 17, 5, pp. 575-598, 1999

Robert Klassen, Linda Angell, An International Comparison of Environmental Management in Operations: The Impact of Manufacturing Flexibility in the U.S. and Germany, Published, Journal of Operations Management, 16, 3, pp. 177-194, 1998

Linda Angell, Eastern Germany's Transportation System: Can It Compete in Europe 1992, Published, Zeitschrift für Planung, 3, pp. 231 - 246, 1991

Conference Presentations

Jessica Miller, Mental Health Service: Debunking Myths in Asia, Latin America, and the Middle East, 2019 NAFSA Conference in WA DC, USA, 29 May 2019, Washington, DC, United States, May, 2019

Jessica Miller, Beyond Welcoming International Students: Supporting Students with Diverse Needs, 2019 APAIE Conference in Kuala Lumpur, Kuala Lumpur, Malaysia, March, 2019

Kelly Chiu, International Perspectives on Preparing and Supporting U.S. Students for Education Abroad, 2018 NAFSA Conference in Philadelphia, PA, USA, Philadelphia, PA, United States, June, 2018

Linda Angell, Best Practices in International Education: The AUS Experience, Lebanese American University (LAU) International Education Week, Beirut, Lebanon, April, 2017

Linda Angell, AUS Case Study: Advising Special Needs Students to Navigate a Different Path, International Student Exchange Program (ISEP) Conference, Washington, DC, United States, November, 2014

Awards and Honors

Received, Highly Commended Paper, “Understanding and Managing Knowledge Loss”, Journal of Knowledge Management , Journal of Knowledge Management, 2014

Received, Best Reviewer Award Winner, Journal of Operations Management, 2008

Received, Best Reviewer Award Winner, Journal of Operations Management, 1998

Received, Collaborative & Curricular Innovations Special Recognition Program Award, The Pennsylvania State University (Penn State), 1997

Received, Environmental Issues Paper Award, Decision Sciences Institute, 1997

Received, Manufacturing Roundtable Dissertation Fellowship, Boston University, 1993

Received, Fulbright Research Grant, Fulbright Commission (in conjunction with Germany's DAAD), 1992

Received, Doctoral Fellowship Award, Boston University, 1990

Received, Beta Gamma Sigma Honor Society, Beta Gamma Sigma Chapter at Babson College, Wellesley, MA, 1987

Received, Phi Beta Kappa, Phi Beta Kappa Chapter at University of Massachusetts, Amherst, 1985

Received, Phi Kappa Phi, Phi Kappa Phi Chapter at University of Massachusetts, 1985

Received, National Honor Society, National Honor Society in US, 1979