American University of Sharjah

Bachelor of Science in Business Administration major in Marketing

Bachelor of Science in Business Administration Major in Marketing

Dr. M. Sajid Khan


Associate Professor and Department Head

PhD in Consumer Behavior, University of Manchester, UK.

Dr. M Sajid Khan is currently an Associate Professor of Marketing at the American University of Sharjah (AUS) and Chalhoub Group Professor of Luxury Brand Management. In addition to his teaching at both undergraduate and graduate programs, Dr. Khan has taught a number of focused executive education offerings in the UK and UAE and has received several recognitions for executive and MBA teaching. He has consulted with the DP World, Sharjah Asset Management, Road and Transportation Authority, Sharjah Commerce and Tourism Authority, Sharjah Tatweer Forum among others. Dr. Khan has been a Visiting Fellow at Manchester Business School, and Manchester Metropolitan University Business School, England. His recent research interests lie in the drivers of customer satisfaction, loyalty behavior, customer defection, and business-to-business relationships has appeared in international business journals such as Industrial Marketing Management, Journal of Marketing Management, Journal of Strategic Marketing, Marketing Intelligence & Planning, Sustainability, Advances in Consumer Research, International Journal of Public Administration, Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior among others. He is currently the head of the marketing and information systems department at AUS.

Dr. Nicholas Ashill



PhD, Bradford Management Center, UK

Nicholas J. Ashill taught at Victoria University of Wellington, New Zealand prior to joining AUS. He has contributed to such journals as the Journal of Retailing, Journal of Management, Journal of Business Research, Industrial Marketing Management, European Journal of Marketing, Decision Sciences, Journal of Services Marketing, Journal of Strategic Marketing and the Journal of Marketing Management. He has been the recipient of numerous teaching and research excellence awards including a National Teaching Excellence Award for Sustained Excellence in Teaching in 2002 and a Research Excellence Award in 2005. He is also the current Associate Editor of the European Journal of Marketing.

Dr. Madhumita Banerjee

@00053712 Madhumita Banerjee

Associate Professor

PhD, University of Strathclyde, UK

Madhumita Banerjee has held positions at University of Warwick and University of Essex, UK. She is an Academic Fellow at the Institute of Asian Consumer Insight, Nanyang Technological University, Singapore and Fellow of the UK Higher Education Academy. Her research has appeared in leading journals such as Journal of Service Research, Journal of Business Research, Marketing Letters and Industrial Marketing Management. She also serves on the Editorial Review Board for the Journal of Service Theory and Practice. Prior to the academic career, Dr. Banerjee had a corporate career in professional services including design, international business and strategic marketing research.

Dr. Jean Boisvert

Dr Jean Boisvert

Associate Professor

PhD in Marketing, Macquarie Graduate School of Management

From his AUS beginning in 2002, Jean Boisvert has accumulated 14 years of teaching experience at the university level. Before joining AUS, he taught in marketing departments at institutions such as École des Hautes Études Commerciales in Montreal, Canada; École Supérieure International de Gestion in Morocco; Academy of Economic Studies in Romania; and Bond and Wollongong universities in Australia. His areas of research and teaching interest are retail marketing, branding and luxury brands. He has published in prestigious international journals such as the Journal of Service Research, Managing Service Quality Journal, the Journal of Services Marketing, the Journal of Consumer Marketing, and International Journal of Market Research. He is also reviewer for several top international academic journals and conferences.

Dr. Prakash Chathoth

Dr. Prakash Chathoth K


PhD, Virginia Polytechnic Institute and State University

Prakash Chathoth has over 20 years of combined academic and industry experience, of which 15 years have been dedicated to academia in Australia, Asia, the United States and Europe. He has published in top-tiered journals on topics related to strategic and services management/marketing in the tourism/hospitality context and is among the leading researchers in his field for such contributions over the past decade. His research interests also include organizational trust and assimilation from a services perspective. Dr. Chathoth serves on the editorial board of six business/services/tourism journals and is an active consultant.

Dr. Abdelkader Daghfous



PhD in Technology and Innovation Management, Pennsylvania State University, USA

Abdelkader Daghfous' current research is in the areas of knowledge management, collaborative innovation and supply chain management. He has published in journals such as Research Policy, Technovation, The European Business Review and The Learning Organization.

Dr. Mehmet Gumus


Associate Professor

PhD in Management Sciences, University of Waterloo, Canada

Mehmet Gumus' current research interests include supply chain partnerships, risk management in procurement, logistics benchmarking and distribution network design. He teaches operations management, supply chain and logistics management, and managerial statistics courses to undergraduate and graduate students.

Linda McLoughlin

Linda McLoughlin

Senior Lecturer and Director of Placement

Master of Business Studies, University College Dublin, Ireland

Linda McLoughlin is a Professional Certified Coach accredited by the International Coach Federation (ICF) and has served on the Board of Directors of the Irish Chapter as well as on the ICF Global Education Committee. She is licensed to administer a range of psychometric and 360 diagnostic and feedback instruments. She is a qualified educator and expert in executive education, women’s leadership and career development and has consulted internationally in the field of change and strategy on behalf of the EU and bilateral aid programs to support public sector modernization.

Dr. Earl Naumann



PhD in Marketing, Arizona State University, USA

Earl Naumann's areas of specialty are customer satisfaction and loyalty. He has published in Journal of International Business Studies, Journal of Business Research, Journal of Personal Selling and Sales Management, California Management Review, Journal of Marketing Management, Journal of Supply Chain Management, and Industrial Marketing Management, among others. He is also the author of four books on customer satisfaction and loyalty.

Dr. Rania Semaan

Dr. Rania Wajdi Semaan

Assistant Professor

PhD in Business/Marketing, City University of New York, USA

Prior to joining AUS, Rania Semaan taught a variety of undergraduate courses at Baruch College–CUNY, New York, USA. Her current research interest is in various consumer behavior topics such as persuasion knowledge and attitudes, affect and goal behavior, cross-cultural consumer research and behavioral decision theory. Her work has been featured in several publications, conference proceedings and conference presentations. She also acts as reviewer for a number of academic journals and conferences.

Dr. Humberto “Bert” Valencia

Dr Humberto Valencia

Visiting Professor of Marketing

PhD in Marketing, Georgia State University, USA, 1982

Humberto “Bert” Valencia worked at Thunderbird School of Global Management between 1987 and 2014. He served as Associate Professor of Marketing (Emeritus) and as Vice-President for Working Professional Programs. Thunderbird has been consistently one of the top-ranked international business schools for seven decades. Dr. Valencia is an expert in global marketing strategy, graduate business education, distance learning programs, and the USA Hispanic market. He has authored more than 25 scholarly articles published in the Journal of Marketing, Journal of the Academy of Marketing Science, Journal of Advertising Research, and the Journal of Advertising, among other titles.