AUS Community updates on COVID-19 (Novel Coronavirus)

AUS RESPONSE TO THE CORONAVIRUS DISEASE (COVID-19)

AUS continues to monitor developments related to the coronavirus disease (COVID-19) very closely. This page contains the University’s latest guidance for students, faculty and staff, which are in line with the directives of the UAE Ministry of Health, as well as resources for reference.

AUS Community Updates

MARCH 30, 2020

Completion of the Spring 2020 Semester Online

I hope that you and your families are doing well as we come to terms with being physically separated while working together.

The UAE Ministry of Education has confirmed that the suspension of on-campus classes will continue and therefore we will be completing the Spring 2020 semester online. Although we did not expect the sudden change that has impacted course delivery and campus life, AUS is committed to ensuring that students are provided with the opportunity to earn credits to advance in their degree program or complete final graduation requirements this semester.

The UAE Ministry of Education has also issued a directive requiring all but essential campus operations to be conducted from home until further notice. All university functions will continue remotely and students can contact academic and administrative units using email and telephone.

Given the extraordinary circumstances, there will be temporary changes to some academic policies and deadlines. The Office of the Provost will provide an update once these measures are in place and the information will also be posted on the AUS Response to the Coronavirus Disease (COVID-19) webpage: https://www.aus.edu/about/aus-response-to-the-coronavirus-disease-covid-19.

Students who were resident in the AUS dorms for the Spring 2020 semester will be contacted by the Office of the Vice Provost for Student Life with further information.

We know that students preparing for graduation are concerned about Commencement. If the physical distancing measures remain in place as we approach the date of the event and the ceremony cannot be held as planned, a committee that includes members of the graduating class will be formed to review and recommend alternatives that will allow AUS to duly recognize and celebrate achievements of graduates.

A final decision regarding the summer term will depend on how the situation develops over the coming month. A course schedule will be available on Banner and you will be able to register for courses during the early registration period. The university will continue to monitor the situation and make an announcement regarding the summer term as soon as possible.

In order to address internships and employment following graduation, the Office of Advancement and Alumni Affairs (OAAA) is working closely with the school/colleges to develop a virtual career fair that will take place on April 20. Further information will be provided by OAAA.

All of you have done incredibly well despite the challenging circumstances that we face. The faculty, and the staff who have provided support, have made an extraordinary effort and dedicated themselves to ensuring that classes could continue without interruption. Students deserve praise for playing a significant active role in the learning process, which has been widely recognized by faculty members. There is no doubt that we will all face unforeseen difficulties that arise as we continue to engage with each other virtually. However, by working together we will all become better prepared for the future.

MARCH 28, 2020

Important Update Regarding Measures Related to COVID-19

There have been two UAE Government directives issued today that impact AUS.

The UAE Ministry of Education informed the university that a mandatory work- from-home order effective from March 29 until further notice must be implemented. Therefore, the transition to remote work that was initiated at AUS on March 22 will continue until the Ministry rescinds the order. The mandate allows for a limited number of essential employees. If your presence is required it will be coordinated with HR by the relevant Dean or supervisor.

The UAE Ministry of Education work-from-home directive requires that any office presence be approved. If you live off campus and are required to come into the office to perform an essential function, HR will issue a letter via email to be used if necessary to confirm to the authorities that the reason for leaving your residence is for the purpose of work as required by your employer. Your Dean or supervisor will request the letter from HR.

Although there has been no official statement regarding the continuation of online classes, the mandatory work-from-home order indicates that an announcement is imminent. Academic units had already initiated contingency planning to address aspects associated with the continued suspension of on- campus classes. The Provost and the Council of Deans are focusing on the issues that must be resolved if the Spring 2020 semester is to be completed online.

The media have reported a range of measures applicable to all UAE citizens, residents and visitors. The measures, which are part of a new UAE Cabinet resolution addressing COVID-19, are extensive and violations result in fines:

https://gulfnews.com/uae/government/coronavirus-dh50000-fine-for-violating-precautionary-measures-in-uae-1.1585335521833

https://www.khaleejtimes.com/coronavirus-outbreak/coronavirus-in-uae-new-list-of-fines-for-violating-covid-19-precautionary-measures

At this point, AUS has no information beyond the media reports. If the university is able to obtain a copy of the UAE Cabinet resolution, it will be posted in the Resources section of the AUS Response to the Coronavirus Disease (COVID-19) webpage.

The Main Gate will operate normally for residents 24 hours daily in case there is a need to leave campus to purchase necessities. The Airport Road Gate remains closed. Personal deliveries to on-campus residences will continue.

The University Health Center (UHC) will remain open Sunday—Thursday 8:30 a.m. to 4:30 p.m. For out-of-hours or medical emergency, please call 06 515 2100 and press option 1 or 050 635 7651. The pharmacy will be temporarily relocated to the UHC from March 22 and follow UHC opening hours.

MARCH 19, 2020

Message to Faculty and Staff: Campus Operations During Remote Working

AUS will move to a remote working model from March 22 to April 2, 2020.

While access to academic buildings will be restricted during the deep-cleaning activities that will be taking place until April 2, access to housing for campus residents and their guests will not be affected.

The Main Gate will operate normally for residents and their guests 24 hours daily. The Airport Road Gate will be closed from March 20. Personal deliveries to on-campus residencies will continue as normal.

Please continue to check our FAQ page for updated opening hours of other services.

To view all AUS community updates, please visit www.aus.edu/updates.

We thank you again for your support at this time, and wish all the best to you and your families.

March 17, 2020

Faculty and Staff update - Out of Country Travel Discouraged

In order to follow travel-related measures recently announced by the UAE government, the University is offering the following advisory to the AUS community:

Strongly Encouraged Not To Travel Out Of Country
Faculty and staff are strongly encouraged not to travel out of the country. Individuals who travel for personal reasons despite the warnings must:

Complete the Online Travel Survey ; and,
Self-quarantine for 14 days upon return to the country.

For staff, the self-quarantine will be charged to accrued vacation leave or be unpaid if suitable work remote work is unavailable.

For Those Who May Already Be Out Of Country
Recently, the UAE Ministry of Foreign Affairs has called upon UAE citizens to return home due to travel difficulties amid the spread of coronavirus and suspensions of flights from some countries. Faculty and staff who are already out of country should consider arranging to return to country for similar reasons.

Please Review Your Health and Travel Insurance Policies
Because within the UAE tests and related treatment for the COVID-19 are provided without cost to citizens and residents at Government hospitals, UAE-based health insurance policies (including the Al Buhaira health plan at AUS) exclude payment for tests and treatment for epidemics as declared by the World Health Organization. Individuals who do not participate in the Al Buhaira health plan should review their policy to determine if there are similar exclusions for epidemics.

Those persons receiving treatment for COVID-19 outside the UAE may be financially liable for their treatment. Faculty and staff who must travel despite warnings are encouraged to explore the availability of travel insurance and confirm that it will cover tests and treatment for COVID-19 medical costs outside the UAE.

If You Feel Unwell
Should you feel unwell with fever, cough, have difficulty breathing, or believe you may have been exposed to someone with COVID-19, call the University Health Clinic at +971 6 515 2100

and press option 1 for further instructions. The clinic is open from 8:30 a.m. to 4:30 p.m. (Sunday through Thursday). In case you are calling after hours, please call +971 50 635 7651 or text 4911 .

The university encourages you to remain abreast of any public updates from the Ministry of Health and Prevention.

For the latest university updates, including preventative measures, please continue to visit https://www.aus.edu/updates.

March 17, 2020

Faculty and Staff Working Remotely - from 22 March till 2 April

In order to comply with the Ministry of Education directive regarding deep cleaning of facilities, AUS will move to a remote working model from March 22–April 2, 2020 for all employees.

Special access will be granted to essential personnel only in coordination with the COO.

For staff:
As previously communicated, Wednesday, March 18, 2020 is already a work from home day. This will take place as previously communicated in order to address any issues prior to the two-week remote work period.

For faculty:
Please conduct the last week of classes prior to the spring break remotely. If you need to move your desktop to your residence or have other IT needs, please note that ICT will begin coordinating with Dean’s Offices tomorrow.

The move to remote working will be an additional challenge, we very much appreciate your patience and understanding in these extraordinary times. Please refer to itfaq.aus.edu/faq/how-to-work-remotely for guidance.for guidance.

March 15, 2020

Remote Workday for Staff

As part of business continuity planning efforts, the university will evaluate readiness to operate remotely on Wednesday, March 18, 2020 by requiring that all staff and administrators work from home (except for lab instructors and members of other departments that may be essential for continuation of course delivery). The unit head will inform you if presence is required. Please consult with your unit head if there are any questions.

As every function at AUS is unique, each unit head will lead the effort for their area. In anticipation of the test, all administrative units should:

Ensure all staff are trained in tools that support working remotely (VPN, Google Meet, Google Drive, etc.). IT will provide further training sessions if necessary;
Determine how devices currently available can be used for essential functions. For critical staff some laptops will be made available, but there will not be sufficient to provide all staff. Staff may work from their phone or their own device, if possible. Should there in the future be a prolonged period where staff would work from home, office desktops may be moved home if necessary to maintain operational continuity;
Ensure office phones are transferred to mobile phones to guarantee service continuity on the day of the test. If the transfer of phone extensions is not possible, please ensure that the office phone message is changed to indicate remote work conditions and provide an email address to be reached; and,
Execute activities that will allow units to identify any issues that could impact business continuity and service delivery in the event of short- or long-term closure of the university.

On Thursday, March 19, please evaluate performance and let your unit head know of any issues. Unit heads will provide an evaluation to the relevant Chief Officer by 5:00 pm on Thursday.

itfaq.aus.edu/faq/how-to-work-remotely provides information related to telephone forwarding, VPN connections, collaboration solutions, and other tools. For special requests, each unit head must coordinate the needs for their unit with IT (or designate someone else to do so). Requests to IT must be made by the unit head or their designee.

The Government of Sharjah has issued a directive related to remote working provisions for individuals that may be especially vulnerable to COVID-19. Human Resources will provide further information and work with those impacted by the directive.

FRIDAY, MARCH 13, 2020

Important message to Resident Students - travel outside of the UAE

As you know, in response to COVID-19, the Ministry of Health and Prevention recently announced travel-related measures that must be taken prior to the planned resumption of on-campus classes on April 5, 2020.

As a precautionary measure to protect the health of the AUS community, we therefore strongly recommend that AUS resident students refrain from travelling outside of the UAE prior to on-campus classes resuming on April 5, as this may impact your return to country.

If you must travel, please note that you cannot return to your room on campus until 14 days after your arrival in the UAE. If on-campus classes resume during this 14-day period, your coursework, class meetings as per the Spring 2020 course schedule, and submission requirements will continue to be conducted remotely, as per the instructions provided by your instructors. Following the 14-day period, you may return to campus.

For residing students, the Student Center will remain open. During this period, opening hours are from 7:00 a.m. to 6:00 p.m., daily. After 6pm, the retail outlets located in the Student Center will be available for delivery to the campus community. Please see the link below for the opening hours aus.edu/life-at-aus/housing-and-dining/restaurants-and-cafes.

For the latest university updates, including preventative measures, please continue to visit https://www.aus.edu/updates.

MONDAY, MARCH 9, 2020

Message to the AUS Student Community - information regarding travel-related measures

In response to COVID-19, as you know on-campus classes have suspended and coursework is being conducted online from March 8, 2020 through March 26, 2020.

Recently, the Ministry of Health and Prevention announced travel-related measures be taken prior to the planned resumption of on-campus classes on April 5, 2020.

If you must travel for personal reasons and are advised to self-quarantine
If you must travel and are screened upon return at a point of entry and advised that self-quarantine is necessary, please follow the steps below:

Follow the instructions provided by the authorities.
Inform the University Health Center at clinic@aus.edu that you have been asked to self-quarantine. Please include in the email a scanned copy of any material provided to you by government authorities.
Please email your associate dean that you have been requested to self-quarantine:
- Associate Dean, SBA - Mohsen Saad - msaad@aus.edu
- Associate Dean, CAAD - Zinka Bejtic - zbejtic@aus.edu
- Associate Dean, CAS - Ahmad Al-Issa - aissa@aus.edu
- Associate Dean, CEN - Assim Sagahyroon - asagahyroon@aus.edu

If you or a member of your household traveled to or transited through one of the locations with a Centers for Disease Control Level 3 Travel Warning for COVID-19, please complete the online travel survey. Your survey responses will be reviewed, and you may be contacted with further instructions.

If you feel unwell
Should you feel unwell with fever, cough, have difficulty breathing, or believe you may have been exposed to someone with the coronavirus, you should call the University Health Clinic at +971 6 515 2100 and press option 1 for further instructions. The clinic is open from 8:30 a.m. to 4:30 p.m. (Sunday through Thursday). In case you are calling after hours, please call +971 50 635 7651 or text 4911.

The university encourages you to remain abreast of any public updates from the Ministry of Health and Prevention.

For the latest university updates, including preventative measures, please visit https://www.aus.edu/updates

MONDAY, MARCH 9, 2020

Message to the AUS Faculty and Staff Community: Information regarding travel-related measures

The UAE Ministry of Education has issued a number of directives to address COVID-19. Recently, the Ministry of Health and Prevention announced travel-related measures be taken prior to the planned resumption of on-campus classes on April 5, 2020.

Please be advised that, effective immediately, all university-related travel is suspended until further notice and personal travel is not recommended at this time.

Follow the instructions provided by the authorities.
Inform the University Health Center at clinic@aus.edu that you have been asked to self-quarantine. Please include in the email a scanned copy of any material provided to you by government authorities.
Please email your dean (faculty) or supervisor (staff) that you have been requested to self-quarantine.

The university encourages you to remain abreast of any public updates from the Ministry of Health and Prevention.

For the latest university updates, including preventative measures, please visit https://www.aus.edu/updates.

THURSDAY, MARCH 5, 2020

Travel Advisory

In considering travel, please be aware that the Ministry of Health and Prevention has issued a statement that those who travel may face preventative measures upon their return to the UAE at the discretion of the authorities. Measures may include undergoing medical checks at the airport and home quarantine if you present symptoms.

The university encourages you to remain abreast of any public updates from the Ministry of Health and Prevention.

For the latest university updates, including preventative measures, please visit https://www.aus.edu/updates.

THURSDAY, MARCH 5, 2020

Information Related to Suspension of On-Campus Classes March 8-April 5, 2020

Although there have been media reports of a two-week spring break beginning on Sunday, March 8, AUS will maintain the schedule that was previously announced:

March 8 – March 26: Online delivery of courses
March 29 – April 2: Spring Break
April 5: Classes resume

Although on-campus classes are suspended, you will proceed with coursework and continue to follow classes as per information provided to you by your instructors.

Please follow the instructions provided by your instructors regarding coursework, class meetings as per the Spring 2020 course schedule, and submission requirements during the period that classes are conducted remotely.

For the latest updates and FAQs, please continue to visit https://www.aus.edu/updates.

WEDNESDAY, MARCH 4, 2020

Information Related to Suspension of On-Campus Classes March 8-April 5, 2020

Students have been informed that the UAE Ministry of Education has announced a suspension of on-campus classes beginning Sunday, March 8, 2020 and continuing until on-campus classes resume on April 5, 2020. The Spring Break previously announced will remain in effect (March 29-April 2, 2020).

During the period of suspension of classes, coursework will continue as per the schedule published in syllabi and online class meetings are to be held as per the Spring 2020 academic calendar. There may be some cases such as experimental labs and other specialized instruction that cannot take place remotely. The plan for addressing this work must be developed in consultation with the Department Head and approved by the Dean.

The University will remain open and regular working hours will be maintained during the period of suspension of courses unless there is a Ministry of Health or Ministry of Education directive regarding closure.

At present there is no University prohibition on business-related travel and individuals must, as always, assess the personal risk associated with travel. Leave policies remain in effect and approval for business-related travel must be obtained. AUS will continue to follow guidance from the Ministry of Health and the Ministry of Education regarding employee travel and a communication will be sent if there is further information from the Ministries.

WEDNESDAY, MARCH 4, 2020

Suspension of on-campus classes from March 8 to April 5, 2020

The UAE Ministry of Education has announced a suspension of on-campus classes beginning Sunday, March 8, 2020 and continuing until on-campus classes resume on April 5, 2020.

The Spring Break previously announced will remain in effect (March 29-April 2, 2020).

Although on-campus classes are suspended, you will proceed with coursework and continue to follow classes as per information provided to you by your instructors.

Saturday, February 29, 2020

University health update (COVID-19)

To keep the AUS community up-to-date with on-campus developments regarding the novel coronavirus disease (COVID-19), we have created a new webpage: https://www.aus.edu/updates.

This page will contain any updates from the university in relation to COVID-19, and also archive any previous announcements that are relevant. Please note that any future announcements will also be distributed via university email.

Precautions
This is an opportunity to remind the whole community that it is the responsibility of all to minimize the spread of communicable disease of any kind. We therefore urge you to adhere to the following advice of health authorities to prevent the spread of COVID-19:

Wash your hands regularly and thoroughly with soap and water for at least 20 seconds.
When sneezing or coughing, be sure to cover your nose and mouth with a tissue or your sleeve (not your hands).
Avoid close contact with sick people.
Avoid touching your eyes, nose and mouth.
Stay home when you are sick, except to get medical care.
Clean and disinfect frequently touched objects and surfaces.

Seeking Medical Treatment
Should you feel unwell with fever, cough or have difficulty breathing, or believe you may have been exposed to someone with the coronavirus, you should visit the University Health Clinic located in the basement of the Language Building. It can easily be accessed by taking the stairs between the Language Building and the College of Architecture, Art and Design. It is open from 8:30 a.m. to 4:30 p.m., Sunday through Thursday.

In the case of treatment required after opening hours and on public holidays, please call the 24-hour Medical Hotline at +971 50 635 7651 or text 4911, or call the University Health Clinic at +9716 515 2100 and press option 1.

Saturday, February 29, 2020

Important message to the AUS Community: UAE MOE-mandated cancellation of events/activities

As part of precautionary measures related to protecting public health, the UAE Ministry of Education is requiring that the following activities and events be cancelled with immediate effect and not be rescheduled until further notice from the Ministry:

Student trips within and outside of the UAE.
On-campus competitions, festivals, conferences, seminars, and other events and activities requiring gatherings.
Activities or functions between universities and other external partners/parties.

The current directive issued by the Ministry of Education does not impact the academic calendar and classes will proceed as scheduled. If there are any questions regarding a specific activity or event, please contact the organizers.

The university remains in close contact with the Ministry of Education and Ministry of Health, and will communicate any new information as it becomes available.

Please consult the previous e-mails from the AUS University Health Center regarding preventative measures and visit the Center if you have any concerns or require further information related to personal health.

We understand that cancellations of activities and events can result in significant challenges and disappointment. We appreciate your patience and understanding as the university takes precautions to address health concerns and the necessary steps to maintain compliance with Ministry directives.

Saturday, February 29, 2020

Closure of the Daycare Center, Epicenter and cancellation of organized wellness activities

In order to comply with the UAE Ministry of Education directive requiring that nurseries be closed and campus group activities be suspended until further notice, please note that, effective as of tomorrow (March 1, 2020), the Daycare, Epicenter and community pool will be closed until we receive permission to resume from the Ministry.

Wellness classes/organized recreational activities will also be cancelled.

The community gym will remain open for individual use.

Thursday, February 27, 2020

Information about influenza and the coronavirus

As you know from earlier communications, AUS is committed to ensuring the well-being of its community during the influenza (flu) season. This year, with developments regarding the coronavirus, we are particularly mindful of taking flu-like symptoms seriously and doing what we can to prevent the spread of any communicable disease.

AUS is in regular contact with the UAE Ministry of Health and is following the most recent guidelines issued by the Ministry in relation to flu and the coronavirus.

In keeping with these guidelines, we urge all of our community to adhere to the following advice:

Wash your hands regularly and thoroughly with soap and water for at least 20 seconds.
When sneezing or coughing, be sure to cover your nose and mouth with a tissue or your sleeve (not your hands).
Visit the AUS University Health Clinic (or other registered medical practice) if you are feeling unwell.

If you have any concerns or require any further information, please email the AUS University Health Clinic at clinic@aus.edu or call +9716 515 2100 and select Option 1.

Please note, the University Health Clinic is following the advice and protocols provided by the relevant authorities and will act accordingly should anyone present to the Clinic with relevant symptoms.

We will continue to update the AUS community in light of any new information.

We encourage everyone to practice the above-mentioned advice.

Wednesday, January 29, 2020

Timely information about influenza and the coronavirus

Influenza (flu) season generally occurs this time of year and extends until late February or March. This year there have also been reports in the news about a new virus, coronavirus, which originated in China but now has confirmed cases reported around the world. As of this communication, there is one report of a case of coronavirus in the UAE.

Virus Symptoms

Similar to the flu, the coronavirus is spread when an infected person coughs or sneezes in close proximity to others. Symptoms may appear in as few as 2 days or as long as 14 after exposure.

Individuals who have confirmed coronavirus have symptoms to include:

Fever
Cough
Shortness of breath

Contact the University Health Center if you believe you may have been exposed to the coronavirus.

If you were in China or another country with reported cases, or believe you may have been exposed to someone with the coronavirus, in the last 14 days and feel sick with fever, cough or have difficulty breathing, you should:

Contact the University Health Center call +9716 515 2100 and select Option 1. Before you go to the University Health Center, call ahead to report your recent travel and your symptoms so preparations can be made for your appointment without exposing you to others.
Avoid contact with others. You should not leave your home, except to get medical care. Do not go to work, classes, or be in public areas, and do not use public transportation or taxis.
Avoid sharing household items, you should not share dishes, drinking glasses, cups, eating utensils, towels, bedding, or other items with other people in your home. After using these items, you should wash them thoroughly with soap and water.
Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
Wash hands often with soap and water for at least 20 seconds to avoid spreading the virus to others. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
Clean and disinfect frequently touched objects and surfaces.

AUS Academic Updates

April 30, 2020

Communication to Undergraduate Students

Following the recent announcement of the continuation of online classes in accordance with the directives of the UAE Ministry of Education, the university has made a number of decisions in order to address the transition to online course delivery for the remainder of the semester. These decisions pertain to academic policies and deadlines that will be in effect for the Spring 2020 semester.

The following points relate to course syllabi, assessments, examinations, grades, withdrawal deadlines and academic standing. They are provided to help you plan for a successful continuation of the semester.

Course Syllabi:

If any revisions to the course syllabus are required as a result of the transition to online classes, the revised syllabus will be sent to you by your instructor. Changes to the course syllabus may include:
- Assessment schedule between now and the end of semester
- Weights of assessments
- Types of assessments

Online Exams:

Some courses may require online exams proctored by Respondus Monitor. Respondus Monitor is an online tool that is integrated with iLearn.
Instructions for students on how to take online exams with this tool are provided at the following link: https://itfaq.aus.edu/faq/444
Online final examinations will be administered as per the Spring 2020 Final Exam Schedule published by the Office of the Registrar.

Changes to the Grading System for the Spring 2020 semester:

All courses will, by default, be graded with the standard AUS letter grading system.
Students may opt to have any course grade converted to Pass/No Pass (P/NP) up until June 15, 2020.
The P/NP grade does not affect your semester or cumulative GPA.
Students should discuss the decision to opt for a P/NP grade with their academic advisor prior to making a final decision.
Any P/NP grade will come with a notation on the transcript explaining that the change in grading system is a result of disruptions caused by the Covid-19 virus.
A form will be sent to you from the Office of the Registrar and will be available here: https://www.aus.edu/academics/registrars-services/forms. To opt for a P/NP grade in one or more of your courses the form must be filled and returned to the Office of the Registrar no later than June 15, 2020.

Course Withdrawal Deadline:

The deadline to withdraw from courses without a grade penalty is April 30, 2020.

Academic Standing:

Students currently on good academic standing will not be placed on academic probation for Fall 2020 if their cumulative GPA drops below 2.00 at the end of the Spring 2020 semester. Academic support services will be provided to those whose a cumulative GPA below 2.00 at the end of Spring 2020 and students are advised to take advantage of the opportunity for individualized probation advising by the Academic Support Center during the Fall 2020 semester.
Students currently on probation will be contacted soon by the Academic Support Center with updated procedures related to probation status at the end of the Spring 2020 semester.

Dean’s List and Chancellor’s List:

Students who maintain at least 15 credits in letter-graded courses (not Pass/No Pass) will continue to be eligible for the Dean’s List or Chancellor’s List should they meet all other requirements as outlined in the Undergraduate Catalog.

School-/College-specific issues related to GPA

Information on school-/college-specific issues such as the CAAD Foundation Year and CEN Admission to Second Year will be provided to you by your Associate Dean.

I take this opportunity to thank you for your efforts and support in adapting to the online delivery of classes and I wish you the best for the remainder of the semester.

Precautions

Wash your hands regularly and thoroughly with soap and water for at least 20 seconds.
When sneezing or coughing, be sure to cover your nose and mouth with a tissue or your sleeve (not your hands).
Avoid close contact with sick people.
Avoid touching your eyes, nose and mouth.
Stay home when you are sick, except to get medical care.
Clean and disinfect frequently touched objects and surfaces.

Seeking Medical Treatment

Should you feel unwell with fever, cough or have difficulty breathing, or believe you may have been exposed to someone with the coronavirus, visit the University Health Clinic located in the basement of the Language Building. It can easily be accessed by taking the stairs between the Language Building and the College of Architecture, Art and Design. It is open from 8:30 a.m. to 4:30 p.m., Sunday through Thursday.

Frequently Asked Questions

+Will the university remain open?

Face-to-face classes have been suspended on campus since March 8, 2020; however, classes are being conducted using remote learning technology.

University offices will be closed from March 22 to April 2 and AUS will move to a remote working model. This time will be used to deep clean academic buildings and offices. No student-related activities or face-to-face classes will occur on campus during this time; however, classes will be conducted using remote learning technology during the period.

+Will the Library remain open?

The Library building is closed until further notice. Please keep your books, as items are auto renewed. Do not use the book return boxes. For further information, refer to the library website library.aus.edu

+Will AUS facilities remain open?

In order to comply with the directives of the UAE Ministry of Education, AUS academic buildings, including the Achievement Academy facilities and Sports Complex, will not be accessible between March 8 and April 2, 2020.

The Student Center will be closed from March 22 to April 2. All food outlets will be closed during this time except for delivery to the campus community.

The Post Office will be closed from March 22 to April 2.

The University Health Center will remain open Sunday—Thursday 8:30 a.m. to 4:30 p.m. For out-of-hours or medical emergency, please call 06 515 2100 option 1 or 050 635 7651.

The pharmacy will be temporarily relocated to the University Health Center from March 22. The opening hours will be Sunday—Thursday 8:30 a.m. to 4:30 p.m.

The Sharjah Co-op at the women's dorms will remain open. Sharjah Co-op offers an online service for delivery across Sharjah, which is available at www.shjcoop.ae.

For further information on any revised operating hours and delivery details, please click here.

+How will I continue with my courses?

Faculty members responsible for the courses will provide you with information regarding how classes will be conducted using remote learning technology during the period March 8 - April 2, 2020.

+Will campus vendors remain operational?

During the period of remote work, March 22 to April 2, some outlets and services will be closed. All revised operating hours are published here.

+Will the university still provide transportation?

Yes. The bus schedule will follow the non-regular class day schedule outlined here.

+Where do I find training in regards to the online tools that may be used for my courses?

A website describing the tools your instructors may be using can be found here: itfaq.aus.edu/faq/tools-collaboration.

+How do I get technical support while working remotely?

For links, guides and FAQs for supporting online learning tools, including VPN access, please visit IT FAQ at itfaq.aus.edu.

Parents and Family Updates

For Messages to AUS Parents and Family click here.

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