One stop - the AUS solution center | American University of Sharjah


Welcome to One Stop - The AUS Solution Center!

The AUS Solution Center, a one-stop shop for all your AUS service needs, ensures you have the resources and support you need to achieve your goals at AUS. It allows students and parents to meet with various vital offices in a centralized location. Whether you want to learn more about residential life or apply for a financial grant or scholarship, the friendly team at the solution center can answer your questions, help fill out forms, and much more. In addition to the team being on hand to answer questions, iPads are available so that students can complete administrative tasks with the assistance of our solution center team members.


Student Accounts

We strive to support our students by providing excellent services while maintaining professional ethics and a high level of integrity.  Get your accounts sorted in one place–visit the solution center to:

  • calculate or get a statement of your fees
  • pay your tuition fees
  •  find out about installment plans
  • learn about our payment methods
  • remove account holds
  • ask any other fee-related questions

Financial Grants and Scholarships

We do our best to ensure that financial concerns are not a hindrance for qualified students to get the best education they deserve. Discover a wealth of information about AUS grants and scholarships, including:

  • types of grants and scholarships available
  • information on upgrading, downgrading or reinstating Merit Scholarships
  • how to apply for or renew grants and scholarships
  • information on duration of grants and scholarships
  • any other queries related to grants and scholarships

Residential Halls

On-campus housing is the most convenient place for students to live while studying at university, as they enjoy being close to the academic buildings, library, food court and Sports Complex. We can assist you with everything you need to secure accommodation at AUS, including:

  • general questions on what it is like to live on campus, activities offered, room type options and other facility-related information
  • applying to live on campus: reserve, cancel or change assignment
  • residential halls tours
  • Proof of Residence letter


Find out everything you need to know about getting around campus and beyond, including:

  • purchasing transportation passes on Banner
  • finding the bus timetables
  • troubleshooting transportation issues


Regardless of whether you are a student, alumni or just visiting the campus, a piece of AUS merchandise is a great way to remember your time at AUS. At the One Stop you can view some of the items that are available through the online AUS merchandise store. 

The online merchandise store is the only place to get official, licensed merchandise, so check it out today.

IT Support Services

Our IT Service Desk supports our community by delivering technology-based services for research, teaching, learning and business functions, with sustainability and environmental considerations at the heart of what we do. Receive IT support for various services, including:

  • AUS email
  • iLearn and course access

Contact Us

We are located on the mezzanine level
of AUS’ Main Building (M03B).

Opening hours: Monday–Thursday 8 a.m.–5 p.m.

+971 6 515 5555

[email protected]

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