Profile
College / Department
Teaching areas
Services, Event and Tourism Marketing, Planning and Development
Research areas
Strategic and Services Management/Marketing
Education
Bachelor of Commerce, Delhi University, India
Master of Science, ESSEC Business School (IMHI-Cornell-ESSEC), France
PhD, Virginia Tech, Blacksburg, Virginia, USA
PhD, Virginia Tech, USA, 2002
Professional experience
Professor, Department of Marketing and Information Systems, School of Business Administration, American University of Sharjah, Sharjah, UAE 09, 2015 - present
Associate Professor, Griffith University, Queensland, Australia
Assistant Professor, Hong Kong Polytechnic University, Hong Kong
Assistant Professor, San Francisco State University, San Francisco, California
Memberships
Contact
pkchathoth@aus.edu
+971 6 515 4177
Dr. Prakash Chathoth
Professor
PhD, Virginia Polytechnic Institute and State University
Prakash Chathoth has over 20 years of combined academic and industry experience, of which 15 years have been dedicated to academia in Australia, Asia, the United States and Europe. He has published in top-tiered journals on topics related to strategic and services management/marketing in the tourism/hospitality context and is among the leading researchers in his field for such contributions over the past decade. His research interests also include organizational trust and assimilation from a services perspective. Dr. Chathoth serves on the editorial board of six business/services/tourism journals and is an active consultant.
Publications
Chathoth, P. K., Ungson, G., Harrington, R. and Chan, E.. "Co-creation and higher order customer engagement in hospitality and tourism services: A critical review." International Journal of Contemporary Hospitality Management 28, no. 2 (February, 2016): 222-245. [Comment: ACCEPTANCE DATE: JUNE, 2015. IMPACT FACTOR 2015 - 1.407]
Song, Z., L. Xin, P. K. Chathoth. "The effects of festival impacts on support intention through resident-rated festival performance and satisfaction." Journal of Sustainable Tourism [Comment: ACCEPTANCE DATE: AUGUST, 2014. IMPACT FACTOR: 2.392; ABDC RANK: A*]
Chathoth, P. K., Gerardo Ungson, Levent Altinay, Eric Chan, Robert Harrington, Fevzi Okumus. "Barriers Affecting Organisational Adoption of Higher Order Consumer Engagement in Tourism Service Interactions." Tourism Management 42 (June, 2014): 181-193. [Comment: IMPACT FACTOR: 2.571; ABDC RATING: A*]
Harrington, Robert, Prakash K. Chathoth, Michael Ottenbacher, Levent Altinay. "Strategic Management Research in Hospitality and Tourism: Past, Present and Future." International Journal of Contemporary Hospitality Management 26, no. 5 (June, 2014): 778 - 808. [Comment: ACCEPTANCE DATE: APRIL, 2014. 2013 IMPACT FACTOR: 1.266; ABDC RATING: A; INVITED REFEREED PAPER]
Song, Zibin, Prakash K. Chathoth. "Core self-evaluations and job performance: The mediating role of employees' assimilation-specific adjustment factors." International Journal of Hospitality Management 33 (June, 2013): 240-249. [Comment: ABDC RATING: A]
Paek, S, Prakash K. Chathoth. "Developing a Five-Level Hierarchical Model of Ethics Management. Tourism Planning and Development." Tourism Planning and Development 10, no. 4 (June, 2013): 388-415. [Comment: ACCEPTANCE DATE: MARCH, 2013. ABDC RATING: B]
Chathoth, Prakash K., Levent Altinay, Robert Harrington, Fevzi Okumus, Eric Chan. "Co-production Versus Co-creation: A Process Based Continuum in the Hotel Service Context." International Journal of Hospitality Management 32, no. 1 (March, 2013): 11-20. [Comment: "A" - ABDC JOURNAL RATINGS LIST - AUS AFFILIATION]
Chiang, Jimmy, Prakash K. Chathoth. "International Expansion Strategy of Foodservice Firms." Journal of Hospitality Marketing and Management 22, no. 2 (February, 2013): 204-228. [Comment: "A" - ABDC JOURNAL RATINGS LIST]
Song, Zibin, Prakash K. Chathoth, Kaye Chon. "Measuring employees’ assimilation-specific adjustment." Annals of Tourism Research 39, no. 4 (October, 2012): 1968-1994. [Comment: ACCEPTANCE DATE: APRIL, 2012. "A*" - ABDC JOURNAL RATINGS LIST]
Chathoth, Prakash K., Rob Law. "Managerial Perceptions of Information Technology from the Transaction-Cost Perspective." Journal of Travel and Tourism Marketing 28, no. 8 (December, 2011): 787-803. [Comment: "A" - ABDC JOURNAL RATINGS LIST]
Chathoth, Prakash K., Brenda Mak, Vinne Jauhari, and Kamal Manaktola. "Exploring the Perceived Service Climate Construct and its Impact on Employee Satisfaction." International Journal of Business and Systems Research 5, no. 6 (September, 2011): 589-609. [Comment: "C" - ABDC JOURNAL RATINGS LIST]
Chathoth, Prakash K., Brenda Mak, Janet Sim, Vinnie Jauhari, Kamal Manaktola. "Assessing Dimensions of Organizational Trust across Cultures: A Comparative Analysis of U.S. and Indian Full Service Hotels." International Journal of Hospitality Management 30, no. 2 (March, 2011): 233-242. [Comment: "A" - ABDC JOURNAL RATINGS LIST]
Song, Zibin, Prakash K. Chathoth. "Intern Socializees’ Global Self-esteem, Overall Job Satisfaction, and Choice Intention: Person-organization Fit as a Mediator." International Journal of Hospitality Management 30, no. 1 (March, 2011): 119-128. [Comment: "A" - ABDC JOURNAL RATINGS LIST]
Huang, Shuang Rolly, Prakash K. Chathoth. "Leasing as a Modal Choice in China’s Company-run Budget Hotels: An Exploratory Study." Journal of Tourism Planning and Development, 8(1), 38-50. 8, no. 1 (February, 2011): 38-50. [Comment: "B" - ABDC JOURNAL RATINGS LIST]
Song, Zibin, Prakash K. Chathoth. "An Interactional Approach to Organizations’ Success in Socializing their Intern Newcomers: The Role of General Self- Efficacy and Organizational Socialization Learning." Journal of Hospitality and Tourism Research 34, no. 3 (August, 2010): 364-387. [Comment: "A" - ABDC JOURNAL RATINGS LIST]
Song, Zibin, Prakash K. Chathoth. "Career Choice Goals: The Contribution of Vocational Interests, Contextual Support and Contextual Barrier." Journal of China Tourism Research 4, no. 1 (October, 2008): 98-123. [Comment: "C" - ABDC JOURNAL RATINGS LIST]
Oronsky, Carl, Prakash K. Chathoth. "An Exploratory Study Examining Information Technology Adoption and Implementation in Full-Service Restaurant Firms." International Journal of Hospitality Management 26, no. 4 (December, 2007): 941-956. [Comment: "A" - ABDC JOURNAL RATINGS LIST]
Chathoth, Prakash K., Michael D. Olsen. "The Effect of Environment Risk, Corporate Strategy, and Capital Structure on Firm Performance: An Empirical Investigation of Restaurant Firms." International Journal of Hospitality Management 26, no. 3 (September, 2007): 502-516. [Comment: "A" - ABDC JOURNAL RATINGS LIST]
Chathoth, Prakash. K., Brenda Mak, Vinnie Jauhari, Kamal Manaktola. "Employees’ Perceptions of Organizational Trust and Service Climate: A Structural Model Combining their Effects on Employee Satisfaction." Journal of Hospitality and Tourism Research 31, no. 3 (August, 2007): 338-357. [Comment: "A" - ABDC JOURNAL RATINGS LIST - ARTICLE OF THE YEAR AWARD]
Chathoth, Prakash K.. "The Impact of Information Technology on Hotel Operations, Service Management, and Transaction Costs: A Conceptual Framework for Full Service Hotel Firms." International Journal of Hospitality Management 26, no. 2 (June, 2007): 395-408. [Comment: "A" - ABDC JOURNAL RATINGS LIST]
Conference Presentations
Williams, A.P, Chathoth, P.K. and Ashill, N.. "Challenges for marketing an Islamic tourism destination." Paper presented at the Contemporary Perspectives in Tourism and Hospitality Research: Policy, Practice, and Performance, July 12-14, 2015.
Song, Z, Z. Zhang, Prakash K. Chathoth. "Exploring the influence of psychological capital on employee assimilation-specific adjustment." Paper presented at the 2nd World Research Summit for Tourism and Hospitality: Crossing the Bridge, Orlando, Florida, USA, December 15-17, 2013.
Chiang, Jimmy, Prakash K. Chathoth. "Globalization vs. Localization Strategies of International Food Service Firms." Paper presented at the The 20th Annual CAUTHE 2010 Conference, Hobart, Tasmania, Australia, February 9-11, 2010.
Chathoth, Prakash K, Rob Law. "Managerial Perceptions of the Impact of Information Technology in Full Service Hotels – A Transaction Costs Perspective." Paper presented at the AITNER Tourism Conference, Athens, Greece, July 2-5, 2009.
Chathoth, Prakash K. "Curriculum Development in Hospitality: A Futuristic Approach." Paper presented at the Ulysses Conference, Madrid, Spain, May 27-28, 2009.
Chathoth, Prakash K. "The Paradox of Co-production and Service Orientation: Should Hospitality Firms Reorient Towards Co-creation?" Paper presented at the APacCHRIE Conference, Perth, Australia, May 26-28, 2008.
Chiang, W, Prakash K. Chathoth. "Information Technology Adoption during a Hotel’s Pre-opening Stage: A Case of Small and Medium-scale Hotels in Taiwan." Paper presented at the APacCHRIE Conference, May 2008, Perth, Australia, May 26-28, 2008.
Chathoth, Prakash K, Brenda Mak, Vinnie Jauhari, and Kamal Manaktola. "Employees’ Perceptions of Organizational Trust and Service Climate: A Structural Model Combining their Effects on Employee Satisfaction." Paper presented at the I-CHRIE Annual Conference Proceedings, Washington D.C., U.S.A, July 29-31, 2006.
Chathoth, Prakash K, Michael D. Olsen. "A Macro Analysis of Labor Productivity as a Value Driver in the Lodging Industry." Paper presented at the International Service Management Conference, March 11-12, 2005, New Delhi, India, March 11-12, 2005.
Chathoth, Prakash K, Bruce Heiman, and Gerardo Ungson. "Coordination Mechanisms and Coordination Costs in Alliances: An Evolutionary View." Paper presented at the International Business and Economy Conference, Hawaii, USA, January 5-8, 2005.
Awards and Honors
Recipient of the Asian Education Leadership Award – “Best Professor in Marketing”. “Presented by Asian Confederation of Businesses with CMO Asia as its Strategic Partner and Stars of the Industry Group as a research partner.”
Faculty Conference Grants: received in 2013F
Harrah Hospitality Research Center’s Outstanding Dissertation Award in Hospitality, University of Nevada, Las Vegas, USA – awarded to PhD student Zibin Song from the Hong Kong Polytechnic University. Received plaque for being Zibin’s Chief Supervisor (Chair of the Dissertation Committee).
The Hong Kong Polytechnic University’s Highest International Consultancy Award 2009 (Team Award, Project Leader – Paul Penfold) for the UNWTO Guilin Project.
Journal of Hospitality & Tourism Research (A Journal) - Article of the Year Award 2007 for the co-authored (first author) paper entitled “Employees’ Perceptions of Organizational Trust and Service Climate: A Structural Model Combining their Effects on Employee Satisfaction”.
Other creative/research
Chathoth, P. K, G. Ungson, R. Harrington, L. Altinay, E. Chan, E., and F. Okumus. "Conceptualization of Value Co-creation in the Tourism Context." In Creating Experience Value in Tourism, edited by Presbensen, N. K., Chen, J, Uysal, M.,33-47. United Kingdom: CABI, 2014.
Okumus, Fevzi, Levent Altinay, Prakash K. Chathoth. Strategic Management for Hospitality and Tourism. Oxford: Butterworth-Heinemann, 2010.
Weber, Karin, Prakash K. Chathoth. "Strategic Alliances in the Hospitality and Tourism Industry." In Handbook of Hospitality Marketing, edited by Haemoon Oh, Abraham Pizam,501-523. Oxford: Butterworth-Heinemann, 2008.
