Senior Ellucian Applications Specialist-IT Applications | ICT & IT Security

The Senior Ellucian Applications Specialist will serve as a key member of the IT team, responsible for the implementation, maintenance, and optimization of the Banner ERP system and its extensibility platform. The role involves working closely with stakeholders across various departments to ensure that Banner supports the institution’s administrative, academic, and financial needs. The Specialist will lead the Ellucian Banner Extensibility and Ethos Platform initiatives, extending Banner through Experience Cards, Extensions and Pages, and supporting the migration of legacy Oracle Forms/Reports-based applications to modern Ellucian Experience Cards and SaaS-based solutions.

The Senior Ellucian Applications Specialist will also manage and support the Banner ERP and Ethos environments, develop & maintain in-house business applications and integrations that extend the current Banner ERP Environment based on user requirements, and manage third-party solutions implemented at AUS as assigned.

Job Responsibilities

System Administration & Support:

• Administer and maintain the Banner system, ensuring its continuous availability and optimal performance.
• Provide expert-level technical support for Banner applications, troubleshooting complex issues, and resolving incidents.
• Monitor system performance, address issues, and implement changes or fixes as necessary.
• Perform regular updates and upgrades to Banner software, ensuring compatibility with other institutional systems.
• Manage ERP and other business applications under the Applications unit as assigned.
• Perform other related duties as assigned or requested.

Customization & Configuration:

• Gather Business requirements and create functional designs with the development team to enhance functionality of the Banner ERP application and/or reports.
• Collaborate with functional departments (e.g., Admissions, Registrar, HR, Finance) to configure and customize Banner to meet organizational needs.
• Develop and implement custom workflows, reports, and processes to improve efficiency and ensure accurate data management (Work with the development team in transforming existing in-house administrative forms that uses oracle forms/reports technology to Ellucian Experience Cards and Extensions).
• Develop operating reports, drill-down dashboards, and analytics from different data sources

Training & Documentation:

• Train and support users (staff, faculty, and administrators) on Banner functionality, new features, and system best practices.
• Create and maintain clear documentation for processes, procedures, and technical configurations.
• Provide user support, including resolving application-level questions, training materials, and ensuring proper usage.
• Prepare technical documentation and user manuals and develop formal proposals for new systems or modifications to existing systems.

Data Integrity & Security:

• Ensure the accuracy and integrity of data within the Banner system.
• Implement and maintain security protocols, managing user roles and access permissions in accordance with institutional policies.
• Facilitate sharing of common data between databases and other third-party products requiring integration.

Collaboration:

• Work closely with other IT professionals (e.g., database administrators, developers, network engineers) to ensure the seamless integration of Banner with other systems.
• Serve as a liaison between IT and business units to understand needs, develop solutions, and drive improvements.

Performance Optimization:

• Conduct performance analysis and recommend improvements for Banner’s functionality.
• Perform system tuning and optimize system configurations to ensure smooth operations.
• Troubleshoot and resolve complex technical problems with business services that include software applications, databases, or server problems.

Project Management:

• Assist with Banner-related projects, such as upgrades, migrations, or new module implementations.
• Work with cross-functional teams to define project requirements, timelines, and resource allocation.
• Ensure projects are completed on time, within scope, and within budget.

Administrative:

• Updates to the relevant Manager
• Coordinates with external and internal AUS entities from the faculty and administration
• Ensure the compliance and availability of the team services.

Required Qualifications and skills

• Bachelor’s degree in related fields: Computer Science, Information Technology.
• Minimum ten 10 years of experience in enterprise applications development, support, and integration, with strong hands-on expertise in Ellucian Banner Extensibility and the Ethos Platform.
• Experience in an academic, government, or corporate IT environment is preferred.
• Ability to manage and prioritize workload to deliver high quality work products on time with minimal direction.
• Ability to manage multiple projects simultaneously with a high degree of accuracy and attention to detail.
• Good problem solving, troubleshooting, and customer service skills.
• Excellent written and oral communication skills with the ability to work with both technical and non-technical users. 
• Ellucian Banner Extensibility: Hands-on expertise across the Banner Extensibility toolset — Schema Designer, API Designer, Page Builder, Text Manager, Banner Admin Pages, Application Navigator and Theme Editor; creating custom and extended tables with automated RESTful API generation; working with EEDM APIs, BAPIs, Banner ERP APIs and custom-spec APIs.
• Ethos Platform & Integrations: Ethos Integration and Ethos Data Connect pipelines; API mapping and custom API development; Data Connect/GraphQL integrations between Banner and external or on-premise systems; Ellucian Intelligent Process and Ellucian Data Access.
• Ellucian Experience Development: Development & maintenance of Ellucian Experience Cards, Extensions and Pages built as React web components using the Experience SDK and Ellucian Design System (EDS); HTML, CSS, JavaScript/TypeScript; RESTful API consumption and JSON data handling.
• Application & API Development: Java and J2EE, Groovy & Grails, Spring Boot, Node.js, React and AngularJS; Open API Specification and GraphQL; RESTful API design and Microservices Architecture; PHP.
• Database & Migration: Oracle and PL/SQL, PostgreSQL and MySQL; migration of Banner Admin Pages and PL/SQL packages (procedures and functions) from Oracle to PostgreSQL; query and report optimization.
• Cloud, DevOps & Security: CI/CD pipelines with Jenkins and Docker; Datadog monitoring; SAML, OAuth and JWT; secure coding and OWASP practices with Snyk, Burp and Checkmarx; SonarQube, JMeter performance testing and Jest/Playwright automated testing.
• AI & Developer Productivity: Applying Generative AI and LLMs and Agentic AI — including GitHub Copilot and agent-based automation — to accelerate code generation, system integration and development efficiency.

Preferred Qualifications

• Master’s degree in computer engineering, Computer Science, MIS, or similar discipline
• Professional certification in user experience-related technology or a related field.
• ITIL, PMP, Scrum, or other project management certifications.

How to Apply

• Interested applicants should fill out the form.
• AUS alumni are encouraged to apply. Applicants who do not meet specified requirements will not be shortlisted. Only shortlisted candidates will be contacted.
• AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, gender, religion, national origin, disability or marital status. Opportunities for employment are based solely upon one’s qualifications.