Students of Concern Committee (SOCC)

At AUS, the safety and wellbeing of our students are primary concerns. In support of this, AUS has formed the Students of Concern Committee (SOCC), which provides a centralized process to coordinate the university’s response to support students who are exhibiting concerning behavior. The committee coordinates efforts when a student’s behavior could potentially be harmful to self or others and when student welfare is a concern. If necessary, the committee may meet with the student, but most of its communication is with the Executive Director of Student Experience.

SOCC Members

Lisa Bardill Moscaritolo, Executive Director of Student Experience, Chair
Juliet Coutinho, Student Conduct and Conflict Resolution, Co-chair
Husam Abdelkhaleq, University Counseling Services
Rasha Tawfik, Director of Academic Support Center
Issam Zaarob, Student Residential Life
Shahid Bux , Student Conflict and Resolution Officer

Others Available for Consultation

Security and Protocol
International Exchange Office
Office of Registrar
Vice Provost for Graduate Studies
Vice Provost for Undergraduate Affairs and Instruction
Associate Deans of the Colleges/School
Advisors
Office of Financial Grants and Scholarships
University Health Services

Goals of the SOCC

To help a student who may be in distress and address the behaviors that may be causing a disturbance
To coordinate, as a committee of professionals from different departments on campus, efforts to strategize on a plan of action for the student
To communicate with those on campus concerned about a student’s wellbeing
To train community members to identify and refer students in distress
To review and revise policies and procedures related to student wellbeing

Process

A faculty member, staff member or student (the reporter) contacts the Vice Provost for Student Life and/or designee about a student who may be in distress and the concerning behaviors exhibited.
The reporter will complete a care report through Simplicity.
A member of the committee will discuss the matter with the reporter to gather more information.
The Vice Provost for Student Life or designee will gather members together and discuss a coordinated plan of action.
The Vice Provost for Student Life or another member of the committee will contact the student regarding the plan of action.
The committee will consult with the Provost and Chief Academic Officer on the action plan.
A member of the committee will communicate with the reporter during this process.

Behaviors of Students in Distress

If you observe any of the following signs in a student, please contact the Vice Provost for Student Life’s office or to another member of the committee:

Excessive absences
Dramatic changes in mood or behavior
Recent trauma or loss
Delusions
Morbid/bizarre themes in assignments
Significant/sudden weight loss/gain
References to suicide or harm to self/others
Written or verbal threats
Emotional dysregulation
Significant deterioration in academic performance
Marked changes in personal hygiene
Social withdrawal

Confidentiality and Privacy

SOCC will keep confidentiality and privacy in mind when discussing students. Only those within the AUS community with legitimate need-to-know will be consulted or informed

of confidential or private information regarding a student. The SOCC will balance the request for confidentiality with the safety of the community. SOCC will follow the confidentiality statement highlighted on p. 17 and 23 of the Student Handbook.

SOCC will keep the best interest of students in mind when making decisions on who at the university should be consulted, and when parents and guardians should be involved. Any records kept on students of concern will be kept private through a shared file or SIMS (Student Infraction System).

SOCC recognizes that University Health Services and University Counseling Services are bound by confidentiality, and trusts information will be only be shared when there is a health and safety concern that may impact the safety of the community.

Off-Campus Resources and Referrals

For your convenience, please see the list below of mental health providers. Please visit the provider’s website to check the most updated location and contact information.
Other websites for resources include mentalhealth.ae and the Ministry of Health and Prevention's mental health hotline at 04 519 2519. Other information from the ministry can be found here.

The American Center for Psychiatry and Neurology - AUS discount offered

German Neuroscience Center
Location: Healthcare City and Jumeirah Lake Towers (JLT), Dubai
Website: www.gncdubai.com
Email: [email protected]
Phone: +971 4 429 8578

The Lighthouse Arabia
Location: Umm Sequim 2, Al Wasl Road, Dubai
Website: www.lighthousearabia.com
Email: [email protected]
Phone: +971 4 380 9298

Human Relations Institute
Location: Jumeirah Lake Towers (JLT), Dubai
Website: www.hridubai.com
Email: [email protected]
Phone: +971 4 365 8498 / 365 8578

Wise Mind Psychotherapy Center - AUS discount offered (Discount code AUSSTUDENT)
Location: Lake Central Tower, Business Bay, Dubai
Website: www.wisemindcenter.com
Email: [email protected]
Phone: +971 50 489 4360

Child Early Intervention Medical Center
Location: Healthcare City, Al Barsha and Festival City, Dubai
Website: www.childeimc.com
Email: [email protected]
Phone: +971 4 423 3667 Ext. 104

Stepping Stones
Location: Healthcare City, Dubai
Website: www.steppingstonesca.com
Email: [email protected]
Phone: +971 4 363 5433

Dubai Community Healthcare Centre
Location: Oud Mehta, Dubai
Website: www.dubaicommunityhc.com
Email: [email protected]
Phone: +971 4 507 8000

Zulekha Hospital
Location: Al Nasserya, Sharjah
Website: www.zulekhahospital.com
Email: [email protected]
Phone: +971 6 565 8866

LifeWorks Holistic Counselling Centre
Location: Umm Sequim 2, Al Wasl Road, Dubai
Website: www.lifeworks.ae
Email: [email protected]
Phone: +971 4 224 5736

Tony Barlow – The Learning Coach
Location: Iridium Building in Al Barsha, Dubai
Website: www.thelearningcoachonline.com
Email: [email protected]
Phone: +971 52 916 0801

Dr. Christa Strauss
Location: Knowledge Village, Dubai
Website: christastrauss.blogspot.com
Email: [email protected]
Phone: +971 50 454 9096

Thrive Wellbeing Centre by Dr. Sarah Rasmi
Location: Saba Tower 1#301, Cluster E, JLT, Dubai
Website: www.thrive.ae
Email: [email protected]
Phone: +971 56 895 2347 or +971 4 514 7386

Dubai Foundation for Women and Children
Website: https://www.dfwac.ae/ (they offer shelter as well as support for all nationalities)

Sharjah Social Services Department
Phone: +9716-5015011 (Support for locals and expats)

Recognize and Reach Out to Students of Concern

Click here to view the Red Card.

Please share details of the incident, which will only go to the committee. Please click here to fill out the care report.

In case of an emergency, please call:

Security | +971 50 626 7818 or
Dr Lisa Moscaritolo | +971 50 3870013
Juliet Coutinho | +971 50 463 9091

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